Clients and markets are the focal point of our consulting offering. Our portfolio is oriented thereafter, and includes the topics strategy, business set-up and development, shaping organisational transformation and digital processes, up to restructuring and turnaround.
A strategy that is perfectly aligned to the company and the market is half the way to success. Benefit from our experiences:
- Strategy development
- Business growth
- Business planning
- Reviews
- Structural organisation
- Organisational development
- Performance management
- Cost cutting programs
- Search and selection process
- Due diligence
- Negotiation
- Post-merger integration
The efficiency of processes and commercial methods is fundamental for your business success.
- Finance & controlling
- Order processing
- Business segment planning
- Profitability analyses
- Cost reduction programmes
- Balanced scorecards
- Informative controlling
- Business check-up
- Measures development
- Implementation support
- Project management and coaching
As direct driver of turnover, the approach towards customer and sales management are in focus.
- Market intelligence
- Sales conception
- Market entry
- Channel and segment strategy
- Sales management
- Best practice and benchmarking
- Revenue growth programmes
- Key account development
- Processes and tools
- Closed-loop customer management
- Multi-channel strategies
- E-commerce
- CRM IT selection
Customer satisfaction and service profitability are no conflict of objectives.
- Definition of organisations and structures
- Objectives and KPIs
- Sourcing strategy
- Contractual design / service level agreements
- Best practice and benchmarking
- Output optimisation
- Cost reduction measures
- Quality improvement
- Service sales
- Root cause analyses
- Consolidation of contact channels
- Volume shift to digital channels
Technology expertise meets strategy competence: The basic ingredients of digital innovation.
- Potentials analysis
- Conception and evaluation
- Pilot and implementation management
- Positioning elaboration
- Concept / offer development
- Pilot and implementation management
- Support in business model conception and potential analysis
- Towards digital sales and service
A coordinated approach with clear responsibilities and stringent management of quality, budget and time mark a successful change plan.
- Strategic multi-project management
- C-level stakeholder reporting
- Program controlling & budgeting
- Requirements management
- Time and schedule management
- Information flow management
- Management of internal and external project team members
- Integration management
- Risk management
- Budget and costs management
- Quality and test management
- Introduction of modern project management tools